Looks like what I was expecting; a form letter, and not a very good one at that. Gotta love the P.S... I guess the opinion of dads isn't important, as if I didn't already know that.
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.If this issue is not resolved to your satisfaction, you may reopen it within the next 28 days.Thank you for allowing us to be of service to you.Subject---------------------------------------------------------------Just what compells P&G to screw with well-established brands like Head & Shou...Discussion Thread---------------------------------------------------------------Response (RightNow Administrator) - 01/26/2009 10:45 AM Thank you for sharing your disappointment with our product. Our goal is to produce high quality products that consistently delight our consumers and I'm sorry this wasn't your experience. Please be assured I'm sharing your comments with the rest of our team.
Since your satisfaction means a great deal to us, I'm following up with you by postal mail. You should receive my letter within the next 2-3 weeks. Thanks again for writing.P&G Team
P.S. If you're a mom who likes learning about new products and sharing your opinions about them, we'd love to hear from you! Join Vocalpoint to preview and influence new products and services, as well as receive coupons and samples you can share with friends or family. Membership is free, always voluntary, and your privacy is guaranteed. To join or to find out more about Vocalpoint, just click on http://site.vocalpoint.com/guest/screener.html?targetid=351
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